Refund policy

Please double check your product choices before completing your order as your purchase is non-refundable.

The texture and consistency of our lightweight, gel-serum shampoo's are all the same. The texture and consistency of our lightweight, crème conditioners are the same. What sets each of the shampoos apart is natural fragrance and ingredients focused on sensitive, drier or oilier skin types. What sets the conditioners apart is that one is fragrance-free and the other has a natural lavender fragrance.

In advance of placing an order you can always contact us for any product recommendation questions at We love hearing from you and we want you to love your Groomer And George as much as we do.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Wholesale Orders 

If you have paid for a wholesale order that is fulfilled and prepared to ship and you decide to cancel your order, you will be charged a 30% restocking fee.