Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
We like to say we’re a little more luxurious! We are based with purified glacier rain water using a crystal vortex process. This process returns water to its most pristine, energetically charged state which boosts its natural solvent properties. The process does not remove life enhancing minerals, and it accelerates its ability to hydrate animals tissues. This technique also helps the water to act as a natural preservative to the shampoo.
Is water wet? YES! :) All ingredients are certified organic and contain vitamins. No ingredient will harm our pets or our waters.
We do not contain sulfates, propylene glycol, DEA/MEA, or parabens. Additionally, this means we do not contain: glycols, EDTA, silicon, mineral oil, GMO’s, urea, perfume/fragrances, animal byproducts or testing (ever), nor do we contain over 4000 other harmful “industry” synthetics or petrochemicals. For a full list of ingredients you will never find in our products click here.
No. G And G has a strict policy of no synthetic chemical ingredients. We have a much better solution to fragrance our product, and we use authentic aromas done in the ancient Egyptian way made only with certified organic oils.
Yes. Also where possible we use social justice ingredients.
Yes, including our labels and highly compostable bottles.
As tried and tested, all product is good for 24 months after opening if stored at room temperature. Beyond 24 months the product wouldn’t turn into a science experiment, it just might not work as well.
No. G And G products are based with purified glacier rain water using a crystal vortex process. This process returns water to its most pristine, energetically charged state which boosts its natural solvent properties. The process does not remove life enhancing minerals, and it accelerates its ability to hydrate animals tissues. This technique also helps the water to act as a natural preservative to the shampoo.
A little goes a long way! You do not need to dilute G&G products, although you can dilute our washes (shampoos) 1 part shampoo to 17 parts water.
Conditioner is an excellent detangling and shine agent for dogs with thicker coats or for dogs with longer coats. It is also a good choice for dogs with finer or cotton-y type hair to prevent knots and matting. Chamomile provides antioxidants to the skin while other ingredients such as our macadamia oil detangles the fur, which is why these ingredients are our top choices for a rinse.
The formulation of most hair products made for humans contain ingredients that are too harsh and may be an irritant for dog's sensitive skin. Our shampoos are milder than most human shampoos and are gentler on your animals skin, hence why we call it apothecary.
Yes, all of our products are safe for puppies over 8 weeks. You may want to dilute the product for easy rinsing, as puppies can be difficult to bath. Our ‘Stop And Smell Me Lavender Shampoo’ is great for puppies.